MARTINSBURG, W.Va. – Susan Woodward, RN, was recently named City Hospital’s Quality Service Award winner for April 2010.
Each month, the hospital’s Service Award Committee selects an employee to receive the Quality Service Award. Woodward, a nurse on the sixth floor telemetry unit, was nominated by her peers because of the great compassion and professionalism she shows while providing care to her patients.
“Recently, Susan’s co-workers observed her going out of her way to assist a patient in meeting his need and better understanding his illness process,” stated Barbara Sherman, interim vice president of patient care services at City Hospital.
Criteria for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities, displaying exceptional dependability, exhibiting effective relationships with others, displaying a commitment to service and serving the City Hospital community, and meeting the criteria for the WVUH-East mission, vision and values.
Nomination forms for the Quality Service Award are available at locations throughout the City Hospital campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.
Photo Cutline: Mary Ellen Clark (left), ICU/telemetry nurse manager and Anthony Zelenka (right), chief administrative officer, are shown presenting City Hospital’s Quality Service Award for April to Susan Woodward, RN.