MARTINSBURG, W.Va. – Sandy Markley, RN, was recently named City Hospital’s Quality Service Award winner for March 2010.
Each month, the hospital’s Service Award Committee selects an employee to receive the Quality Service Award. Markley, an employee in the cardiopulmonary department, was selected for her exemplary support of patient care at City Hospital.
“Recently, Sandy was observed taking a patient to the cafeteria to help him select food items that would be appropriate for the test he was undergoing, paid for his food, and them escorted him back to the department for the completion of the test,” stated Barbara Sherman, interim vice president of patient care services at City Hospital. “Sandy's care and dedication to the patient's needs helped the patient complete the procedure so his physician could determine their next move in his medication and intervention regime,” she added.
Criteria for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities, displaying exceptional dependability, exhibiting effective relationships with others, displaying a commitment to service and serving the City Hospital community, and meeting the criteria for the WVUH-East mission, vision and values.
Nomination forms for the Quality Service Award are available at locations throughout the City Hospital campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.
Photo Cutline: Barbara Sherman (left), interim vice president of patient care services at City Hospital and Lynette Dalton (right), director of cardiovascular services, are shown presenting the Quality Service Award for March to Sandy Markley, RN.