MARTINSBURG, W.Va. – Cheryl Deaner, RN, was recently named City Hospital’s Quality Service Award winner for October 2012.
Each month, the hospital’s Service Award Committee selects an employee to receive the Quality Service Award. Deaner, a registered nurse in the outpatient chemotherapy & vascular therapy department, was nominated by one of her co-workers who stated, “Cheryl helped with patient education on Hickman cath care. Not only did she put the patient at ease, but she noticed the patient’s arm was red and swollen. This resulted in treatment of DVT prior to the patient’s discharge. Thank you, Cheryl, for your help with a difficult case. There’s nothing like experienced eyes.”
Criteria for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities, displaying exceptional dependability, exhibiting effective relationships with others, displaying a commitment to service and serving the City Hospital community, and meeting the criteria for the WVUH-East mission, vision and values.
Nomination forms for the Quality Service Award are available at locations throughout the City Hospital campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.
City Hospital’s October Quality Service Award winner Cheryl Deaner (center) is pictured receiving her award from Terry Reser (left), oncology nurse director, and Kim Shipley (right), nursing supervisor.