MARTINSBURG, W.Va. – Mary Snow, food and nutritional services department, was recently named City Hospital’s Quality Service Award winner for September 2011.
Each month, the hospital’s Service Award Committee selects an employee to receive the Quality Service Award. Snow, a catering associate, was nominated for going above and beyond to help patients and staff members.
On the nomination form, an employee wrote, “Mary is always friendly and polite to everyone. She goes the extra mile to get patients what they would like to eat based on their dietary requirements. She has helped staff members even if she has not been on that floor. I highly recommend Mary for this award for her commitment to CHI, staff, and patients. In my opinion, she is a huge asset to this facility.”
Criteria for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities, displaying exceptional dependability, exhibiting effective relationships with others, displaying a commitment to service and serving the City Hospital community, and meeting the criteria for the WVUH-East mission, vision and values.
Nomination forms for the Quality Service Award are available at locations throughout the City Hospital campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.
City Hospital’s September Quality Service Award winner Mary Snow is shown being presented the award by Tony Zelenka (left), chief administrative officer, and Bill Chambers (right), food and nutritional services director.