MARTINSBURG, W.Va. – Angelia Harvey was recently named City Hospital’s Quality Service Award winner for April 2011.
Each month, the hospital’s Service Award Committee selects an employee to receive the Quality Service Award. Harvey, a phlebotomist in the McCormack Center lab, was nominated by a patient who described her as friendly, giving and a professional who knows her work. The patient stated, “I love coming to do my labs at the McCormack Center because of her.”
Criteria for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities, displaying exceptional dependability, exhibiting effective relationships with others, displaying a commitment to service and serving the City Hospital community, and meeting the criteria for the WVUH-East mission, vision and values.
Nomination forms for the Quality Service Award are available at locations throughout the City Hospital campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.
City Hospital’s April Quality Service Award winner Angelia Harvey (center) is pictured with Dr. Jeffrey Stead (left), laboratory medical director, and Joan Timmerman (right), laboratory manager for WVUH-East.