MARTINSBURG, W.Va. – Shelley Palkovic, RN, was recently named City Hospital’s Quality Service Award winner for March 2011.
Each month, the hospital’s Service Award Committee selects an employee to receive the Quality Service Award. Palkovic, a nurse on the obstetrics unit, was nominated by her manager for the care and compassion that she provided to a patient who experienced a fetal demise.
Criteria for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities, displaying exceptional dependability, exhibiting effective relationships with others, displaying a commitment to service and serving the City Hospital community, and meeting the criteria for the WVUH-East mission, vision and values.
Nomination forms for the Quality Service Award are available at locations throughout the City Hospital campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.
City Hospital’s March Quality Service Award winner Shelley Palkovic (center) is pictured with Melanie Riley (left), OB nurse manager, and Donna Clews (right), vice president of patient care services.


