MARTINSBURG, W.Va. – Mark Goodwin was recently named City Hospital’s Quality Service Award winner for January 2011.
Each month, the hospital’s Service Award Committee selects an employee to receive the Quality Service Award. Goodwin, a respiratory therapist, was nominated by a co-worker because of his willingness to help care for a patient who was having a difficult time with a procedure.
A colleague wrote that Goodwin was very compassionate toward the patient, going above and beyond his scope of practice to provide the patient with excellent care and an understanding attitude.
Criteria for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities, displaying exceptional dependability, exhibiting effective relationships with others, displaying a commitment to service and serving the City Hospital community, and meeting the criteria for the WVUH-East mission, vision and values.
Nomination forms for the Quality Service Award are available at locations throughout the City Hospital campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.
City Hospital’s January Quality Service Award winner Mark Goodwin (right) is pictured with Lynette Dalton, RN, director of Cardiovascular Services for WVU Hospitals-East.