The doctors and nurses at WVUH-East's City Hospital & Jefferson Memorial Hospital strive to provide the best possible quality care within a safe environment to all patients. We are serious about patient satisfaction, and should you have any comment, question or concern, we want to hear about it, so we can resolve it. Please start by contacting the following:
City Hospital |
Jefferson Memorial Hospital |
|
| Patient Advocate |
304-264-1213 |
|
| Director of Quality & Risk Management | 304-596-5725 |
304-728-1725 |
| Compliance |
304-264-1293 |
304-264-1293 |
| Anonymously Report Concerns |
800-340-5877 |
800-340-5877 |
Should the matter still not be resolved to your satisfaction, you are urged to contact the Joint Commission (formerly JCAHO). The Joint Commission is a nonprofit organization which reviews more than 15,000 healthcare organizations.