It is our commitment to you as a patient to assure your rights to:
To have full access to treatment and accommodations regardless of race, creed, sex, national origin, or sources of payment for care.
To know the identity and professional status of those individuals providing your care.
To expect considerate, respectful care at all times and under all circumstances. Those caring for you will respect your dignity, individuality, right to confidentiality, and privacy.
To obtain current and complete information concerning your diagnosis, treatment, technical procedures and potential outcomes.
To have all information explained to you in a manner that you can understand.
To receieve full and appropriate answers to any questions you may have.
To expect confidentiality of all information.
To refuse treatment that is suggested for your care to the extent permitted by law and to be informed of the consequences of such refusal.
To have an advance directive, such as a living will or health care proxy. These documents express you choices about your future care or name someone to decide if you cannot speak for yourself. If you have a written advance directive, you should provide a copy to the hospital, your family, and your doctor.
To leave the hospital at any time, provided that if such departure is against the advice of your doctor, you sign a form relieving the hospital and the physicians of responsibility for any harm that may result.
To receive a complete explanation of the need to transfer you to another facility if it would become necessary.
To receive adequate instruction for after-care or self-care upon discharge.
To receive appropriate assessment and management of pain.
To receive information about hospital charges and, upon request, an explanation of your bill.
 


 
Maintaining a positive patient-physician-staff-family relationship also places responsibility on you as our patient. We ask you:
To provide, to the best of your knowledge, accurate and complete information about your past and present health.
To make it known when you do not understand information or procedures that are explained to you.
To follow the treatment plan recommended by your physicians and hospital staff acting on behalf of the physician.
To be considerate of other patients and of hospital employees.
To follow hospital rules, especially as they pertain to personal belongings, smoking, noise and visitors.
To make prompt arrangements for payment of your bill, or to request assistance with setting up a payment plan through our Patient Accounts Office.
To make known complaints or concerns so that our staff may address and correct these, in order that your stay may be a positive experience.
To inform your healthcare provider about any pain or discomfort so we can provide the most appropriate measures to help relieve your pain.